ISO 9001 Quality Management System Video
From the video –
ISO9001 is an international quality standard that is recognized among worldwide manufactures as a certification that your organization is able to document the processes it uses to manufacture and produce the product or parts or components that the company supplies to its customers.
9001 is a certification around a manufactured product, we felt it was necessary to get the certification because it sort of was a differentiator for us say 7 or 8 years ago to show our customers that we had quality procedures, quality processes in place to produce parts that would assure our customers that they are getting parts that are to the design that they were asking us to build to.
ISO 9001 Audit
We actually worked with an outside auditor to go through the auditing process to certify us but that was only after about a years’ worth of work, getting our internal processes in place and documented. ISO9001 really requires that your processes that you use for manufacturing products are documented and they are audited internally and the purpose of the external audit is to show an outside auditor that you really do have those processes in place and they are being followed.
Our outside auditor is Harfordsteen Buller they have an auditor that comes in, an independent auditor that comes in and audits us once a year, it is a 3 day audit to ensure that we are doing what we say we are going to do, so it really is as simple as that, documenting what you are going to do and making sure you follow those procedures and adhere to the processes in place.
Quality Management System
It has been helpful not only from the certification side to ensure our customers we have a process in place but it is helpful for us as we define our processes internally to operate just not because it is a required certification to do business in certain areas but to help us improve from a process perspective internally.